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Get in Touch

31,000 sq ft warehouse 

Pick and Pack e-fulfillment 


Licensed for alcohol

Direct mail auto insertion 

Biodegradable polywrap

Our Services

Commands is a leading provider of third party logistics (3PL) e-fulfilment, direct mail and direct marketing services. For 28 years we have helped start-ups and established businesses succeed and grow by enabling them to outsource part of their logistics requirements. We operate internationally including the USA, Australasia, the Far East and Europe. We are one of the few e-fulfilment and direct mail providers in Scotland that are ISO 9001 and ISO 27001 certified, a testament to the quality and security of our processes. 

See our comprehensive list of services below. 

Please get in touch if you think you need a new approach to what you are doing. We would love to help.  


  • Storage
  • Licensed for alcohol 
  • Stock reporting & Analysis
  • Pick & pack
  • Same-day order dispatch
  • Integrations to multiple shopping carts, marketplaces and carriers
  • Packaging sourcing
  • Order & payment processing
  • Distribution – Postal/Courier – UK/Internationa

Kit and Product Assembly

  • Stock management and reporting 
  • Packaging development

  • Print and personalisation

  • Efficient post and courier selection

  • Detailed quality assurance process 

Direct Mail

  • Personalisation

  • Discounted postage services

  • Laser printing/inkjet printing

  • Pack collation

  • Document/print finishing services

  • Machine enclosing

  • Hand enclosing

  • Polywrapping

Warehousing & Logistics

  • Secure storage & stock control

  • Reporting
  • Distribution

  • Couriers – UK & International

  • CCTV

Contact Centre

  • Integrated contact centre

  • Payment & order processing

  • Enquiry lines

  • Surveys

  • Telemarketing

  • List building/cleansing

  • E-mail broadcast

  • SMS broadcast 

Get in touch to find out more

Data Services

  • Data processing

  • Cleansing and de-duplication

  • Returned mail removal

  • Business reply services

Get in touch to find out more

Mailing Lists

  • Consumer & business to business

  • List profiling

  • MPS & TPS screened

  • Single or multiple use

Get in touch to find out more

Door To Door (D2D)

  • Targeted door to door distribution (Scotland only)

  • Solus delivery

  • Postcode sector and mapping selection

Get in touch to find out more

Get in Touch

Kitting customer

“I was very impressed.  The warehouse tour helped with our decision. It looked very organised and everyone seemed calm”

Lynne Duthie, Esker Spirits

“The Commands team are knowledgeable about the technology side of the business .. and help us provide a seamless shopping experience to our customers. Being able to build a reputation for fast, efficient delivery of our goods to our customers has helped our business enormously. Even if you’re only thinking about it, drop them a line or give them a call. You won’t regret it!”

Retail Food Brand Customer

“We like dealing with them.  They are good people to work with.  Very calm. Very professional. I would have no hesitation in recommending them – they made it very, very easy for us.”

Apparel Customer

“Commands have been absolutely instrumental to the growth of our e-commerce business.  Always helpful and understanding of our needs, it has been a pleasure working with them. They have been fantastic. I can’t recommend them highly enough.”

James Ballard, Soar Running

“They have been brilliant. They are very reliable part of the business. Our Account Manager really understands our business. He gets our product, which is so important.”

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