Commands started working in direct mail in 1992. Based in Glasgow, we use our size to our customers’ advantage, focusing on small to medium-sized mailing projects which larger mailing houses would find difficult to manage. We are an experienced direct mail partner with over 25 years of experience in identifying the best solutions. To guarantee we are getting it right, we regularly review postage costs and delivery performance to ensure that, together, we are delivering the most competitive solution.
Commands work with Royal Mail and Down Stream Access (DSA) suppliers Regional Mail, DX, Whistl, and OnePost to achieve the most cost-effective method of posting for your mailing.
Our unrivalled expertise has helped our customers deliver exceptional results. From print to post, we are happy to manage the entire process. Our extended supplier network means we can always find competitive partners with just the right expertise, to deliver the highest quality direct mail pieces at the best prices and on time.
We are ISO 27001 certified, which means we adhere to strict data management policies ensuring your data and your customers’ data is secure throughout the mailing process.
Personalised Direct Mail
Commands offers personalisation solutions which helps to deliver more impactful direct mail campaign for our customers.
Commands can personalise and laser print your mailings onto A3, A4, A5 and A6, simplex and duplex and in colour with a printing capacity of up to 135 pages per minute.
An economical approach to personalising postcards, questionnaires and pre-printed documents.
Commands can auto-enclose a wide range of envelope sizes, including non-standard sizes.
Some more complex mailings require manual insertion, gluing and other processes that cannot be automated. Commands offer a bespoke service for just these occasions. Our in-house mailing team has many year’s experience of hand enclosing direct mail campaigns. They work fast and accurately to deliver your mailing campaign on time, to budget and to the standards you expect.
Polywrapping offers a fast, durable, low cost option for mailing catalogues, brochures, books or magazines. Commands offer environmentally friendly polywrap products including a starch-based wrap which is entirely compostable.
Polywrapping is also an efficient solution for protecting mailed items through the postal journey, ensuring your mailing arrives in perfect condition. It’s a great solution for non-standard postal sizes too. And it’s lightweight. All of which contributes to keeping postage costs down.
We can personalise the carrier sheet or address label and enhance the brand-message by including printed packaging.
Mailsort We pre-sort the mail before it is collected by Royal Mail. This means we achieve significant discounts on Royal Mail’s franking and standard post costs.
Mailmark Using machine processing, in many cases we can get further discounts by accessing Royal Mail’s Mailmark service.
Advertising Mailing An advertising mailing is likely to be able to qualify for an even greater level of postage discount. We would need to confirm with the Royal Mail by sending a sample of the mailing to them, but if you talk to us before you have designed your piece we can advise you on what you need to do to qualify.
Couriers For larger items, it can be more cost-effective to send via courier than the higher cost of parcel post.
We can offer a fully tracked service via email and SMS – down to the exact delivery place in the drivers’ daily schedule and a one-hour delivery window with the option to allow the customer to change their delivery slot.